Privacy Policy

Creative Recovery Network is committed to protecting the privacy of your personal information and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We understand and appreciate that as visitors and users of this website you are concerned about the privacy, confidentiality and security of any information you provide to us.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses and phone and numbers. We may collect personal information that you choose to give us via online forms, or by email for example:

  • You may subscribe to electronic mailing lists and RSS feeds
  • You may register to participate in training or an event through our online forms
  • You may otherwise provide personal information using online forms provided by Creative Recovery Network.

This information is collected for the purpose of responding to your query, or other function of the online form. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.


If you upload images to the website when submitting a case study, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to other websites

This website contains links to other websites. Creative Recovery Network is not responsible for the privacy or security practices or the content of any such websites.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

PO Box 101, Annerley, Qld 4103